Hi there✨

I’m Ipsita, a multi-disciplinary designer, researcher & HCD strategist with over 6 years of experience in customer experience (CX or UX), user research, architecture and interior design.

Currently working at John Hancock Life Insurance in Boston, I’m dedicated to crafting customer experience ecosystems that improve people’s lives and drive business innovation.

My vision is to serve humanity through innovative design 🦋

I’m passionate about uncovering human insights through research and generating bold ideas through cross-disciplinary collaboration that create new possibilities for the transforming the systems, communities and environments we live in.