My Vision: Bringing humanity to technology through innovative product and service designI’m a product and service designer with over 6 years of experience in human-centered design, new product development, architecture and interior design. Currently working at John Hancock Life Insurance in Boston, I am dedicated to crafting product/ service experience ecosystems that not only improve people’s lives but also drive business innovation. Experience Designer: John Hancock Product/UX Design Internship: Climate Action Guide IPD Capstone Project: Produce Up User Research Case Study: Hotel Bathrooms